EasyLog Web+ BRS series, Multi-channel Digital Conversation Recording system Web Browsing version->telecommunication product

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EasyLog Web+ BRS series, Multi-channel Digital Conversation Recording system Web Browsing version

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EasyLog Web+ BRS series, Multi-channel Digital Conversation Recording system Web Browsing version

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Reaching first hand information on staff and customers without boundary.

EasyLog Web+ BRS series, Multi-channel Digital Conversation Recording system Web Browsing version, has simple yet elegant design. The interface supports to be maintained by Internet, users may log in EasyLog Web+ system through website or telephone remote to analyze recorded information or surveillance employees' interaction with customers. EasyLog Web+ BRS series are completed in functions and price compatible for medium or small enterprise to use as part of trade evidence, information collection, thus to upgrade company management proficiency, customer service quality training and monitoring.

EasyLog Web+ is built with Convenient Web-Management and Remote Telephony Interface, allowing Search, Manage and Playback of recordings from anywhere around the world. The systems allows companies to increase customer satisfaction through Effective Monitoring of service quality to their clients and also offers Real-life Ideal Templates at ease for Customer Support training.

EasyLog Web+:

1. Convenient Web-Management and Remote Telephony Interface, allowing Search and Playback of recordings from anywhere around the world.

2. High-security & stability Linux Operating System, free from Virus attacks

3. An Economically Priced logger system with Comprehensive functions and Simple User-Interface

Characteristic:

1. High sound quality with large storage capacity, offering 6,400 hours with 80GB HDD.

2. Continuous storage of recordings, saved recordings are permanently stored within HDD.

3. Find recordings with ease by searching Time, Date, caller ID or Account name.

4. Auto-record Caller ID and Dial string

5. Convenient management through Web or any telephone.

6. Personal password security.

7. Emergency notification function for immediate response.

8. Operating system and recordings stored in different Storage media, providing a safe & secure environment for recording.

9. Innovational Personal Voice Box Concept
- Can be Partitioned into hundreds of numerous personal voicemail box
- Numerous mail box assigned to single account with password protecting, with remote management (Search and PlayBack) of recordings via Web-browser and/or telephone.
- Free Seating concept where conversations can be saved into respective personal voice box from any handset within the office

Usage:

1. Provide quality recording with 1st hand customer info to headquarters of Chain Stores, Hotels, KTV, Order/Delivery Services...ect.

2. Offering multi-national organizations to gain full control and depiction of the quality of servers and status of operations of the subsidiaries.

3. Excellent tool assuring high quality Services offered by employees, thus increases the efficiency of business operations.

4. Authentication of transactions by telephone for Banks, Securities, Money Market, Options, Mutual Funds, and all other Financial Institutions.

5. Authentication of Security Procedures for Police Stations, Military, Railway Services, Power Stations, Telco, Hospitals, Prisons, and Government Institutions.

6. Recordings for Conversations with/in Law firms, Charted Accountants, Doctors, Patent Officials. The audio Contents can be utilized as important exhibits for future events.

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